- Specialist II, Student Services & ID Center, Herriman Campus (Part Time)
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Specialist II, Student Services & ID Center, Herriman Campus (Part Time)
Salt Lake Community College
Position Title: Specialist II, Student Services & ID Center, Herriman Campus (Part Time)
Open Internally or Externally: External
If faculty, tenure track status: Not Applicable
Reports to (title): Assistant Director 2, Campus and Site Services- South Region
Department: Student Services South Region
Requisition Number: P24149
Position Type: New position
Job Category: Part-Time Staff - Variable
FT/PT: Part-time
Initial Work Location: Herriman Center
Starting Salary: $15.50-$16.24
Job Open Date: 01/02/2024
Job Close Date:
Open Until Filled: Yes
Priority Review Date:
Job Summary: This position reports to the Assistant Director for Campus & Site Services - South Region and works under general supervision to ensure support for students, staff, and faculty at the Herriman Campus. The specialist assists students with all aspects of support ranging from admission through graduation and transfer. The specialist assists in the printing of OneCards, accepts payments, operates a cash register, and connects students, staff, and faculty with additional resources, as needed. The specialist interfaces professionally with faculty and academic departments and with other college personnel in divisions including Student Affairs, Facilities, the Key Office, Auxiliary Services, Tutoring & Learning, Public Safety, and Information Technology who support the Specialists assigned campus. This position is an evening shift at the Herriman Campus with an average of 20 hours a week and up to 80 hours a month. Hours for this position will be: Monday - 2:00 pm - 7:00 pmTuesday - 2:00 pm - 7:00 pmWednesday - 2:00 pm - 7:00 pmThursday - 2:00 pm - 7:00 pm
Essential Responsibilities and Duties: Student Services - Assist students and prospective students in the following areas but not limited to:
- Participate in daily operations of the center. Respond courteously and promptly to in-person and telephone inquiries, serving diverse populations in a warm inclusive manner. Provide accurate, consistent information.
- Assist students with admissions applications, registration, records, transcripts, SLCC systems, and financial aid, provide information on the Center for Access & Disability services, printing, and other questions and needs that arise.
- Assist in the processing of lost & found items, working in collaboration with Surplus Services.
- Participate in campus emergency training and assist in the event of campus emergencies.
- Be aware of institutional policies and procedures
- Other duties as assigned.
OneCard Functions - Assist students, staff, and faculty in the following areas but not limited to:
- Respond courteously and promptly to in-person and telephone inquiries about the college, serving diverse populations in a warm inclusive manner. Provide accurate, consistent information.
- ID creation and issuance, cardholder account maintenance, transaction tracing, and troubleshooting.
- UTA; bus pass activation and data entry.
- Processing payments, BruinBucks, and replacement IDs.
Essential Responsibilities and Duties Continued: This position will require critical thinking, teamwork, self-starting ability, timeliness, and dependability.
Minimum Qualifications:
- Ability to operate a computer and general office equipment.
- Basic computer literacy.
- Cashiering experience preferred, but not required.
- High School graduate or GED equivalent.
Preferred Qualifications: Experience specific to higher education One (1) year post-high school education. One (1) year of full-time (or equivalent) work experience. Basic computer proficiency including Microsoft Office Suite and computer-based information and scheduling systems. Knowledge and experience with Banner, Transact, Etrieve, and MySLCC programs. Bilingual - Spanish preferred.
Knowledge, Skills & Abilities: Required: Able to communicate (reading, writing. and speaking) and work effectively with a wide range of diverse individuals. Strong interpersonal skills including tact, diplomacy, and flexibility to work effectively with staff, students, faculty, and the general public to maintain good working relationships across the College. Capable of explaining a complex issue in a concise manner to students, staff, and faculty. Able to work independently with minimal guidance and as part of a team. Able to use professional phone etiquette. Ability to establish priorities and manage multiple activities to meet the departments needs. Able to complete assignments with attention to detail and a high degree of accuracy. Ability to communicate effectively with a broad range of diverse people, abilities, cultures, and ethnic backgrounds, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities. Preferred: General knowledge of higher education policies, practices, and procedures. Ability to take initiative in identifying and promoting development opportunities. Bilingual-Spanish preferred, but not required.
Non-Essential Responsibilities and Duties:
Special Instructions: A resume and cover letter are required. *Please indicate on your resume if your work experience is full-time or part-time. This position is an evening shift at the Herriman Campus with an average of 20 hours a week and up to 80 hours a month. Hours for this position will be: Monday - 2:00 pm - 7:00 pmTuesday - 2:00 pm - 7:00 pmWednesday - 2:00 pm - 7:00 pmThursday - 2:00 pm - 7:00 pmThe Herriman campus is an innovative collaboration between Salt Lake Community College and the University of Utah. Opened in Fall 2023 in the heart of one of the fastest-growing communities in the state, this dynamic partnership will educate and train students to join the workforce in the flourishing southwest quadrant of the Salt Lake Valley, providing critical support to growing businesses and industries in the area.
SLCC Highlights: Salt Lake Community College is Utahs largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utahs fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
FLSA: Non-Exempt
SLCC Information: Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.SLCC is a participating employer with Utah Retirement Systems ("URS").This position may require the successful completion of a criminal background check.
To apply, please visit: https://jobs.slcc.edu/postings/57954
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