Job Details

ServiceNow Admin

Location: 7815 SOUTH HARDY DRIVE STE 114, TEMPE, Arizona 85284

Description
Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.

The Technology Department has an opening for a ServiceNow Admin to support an expanding ServiceNow environment. This position is located in Phoenix, Arizona.

Position Purpose

This individual will perform day to day support and maintenance, work with the functional team to address defects and complete minor enhancements in ServiceNow.

Key Responsibilities include, but are not limited to:

• General support, administration and maintenance of ServiceNow platform and associated application for users, groups, notifications, locations, etc.
• Work closely with ServiceNow functional team to build request items and tasks using workflows to manage processes from the customer to the fulfillment teams.
• Work directly with end users to resolve support issues within ServiceNow.
• Monitor health, usage, and overall compliance of ServiceNow and its applications.
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs
• Coordinate application and platform upgrades
• Load, manipulate and maintain data between ServiceNow and other systems.
• Create ServiceNow reports and dashboards.
• Flexibility to work with a variety of personalities and styles.
• Team Player
• Must be a self-starter and keen to explore new solutions.

Qualifications: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

• Bachelor's Degree in Computer Science or related technical field or 3+ years of related experience
• ServiceNow System Administrator certification
• 2+ years ServiceNow administration in an enterprise environment.
• Must be technically savvy and able to work through technical issues independently.
• Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
• Experience with JavaScript.
• Familiar with LDAP, MS Active Directory, ADFS
• Demonstrated skills in data management, solving problems and able to work collaboratively within a team or independently.
• Strong oral and written communication skills.

Preferred Qualifications: Candidates with these desired skills will be given preferential consideration:

• ITIL Foundation Certifications
• Prefer experience with XML, HTML, AngularJS, PowerShell

About us

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons Culture Principles

• Compassion: We always treat each other with kindness and respect
• Team: We always support and recognize each other
• Inclusive: We always value everyone's perspective
• Learning: We always strive to grow and develop ourselves and others
• Competitive: We always act with integrity to win over the customer
• Ownership: We always take actions to drive our success

Physical Environment:

• Work may be performed in a temperature-controlled environment.
• Must sit, stand, or walk for extended periods of time.
• May spend long periods of time at desk or computer terminal.
• Will use keyboards, telephone, and other office equipment during the course of normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
• Work day is fast paced; some evening and weekend work may be required.

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion, and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status, or any other legally protected status.

We support a drug-free workplace -- some positions require applicants offered a position to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER


To apply, visit https://recruiting.adp.com/srccar/public/RTI.home?r=5000723299606&c=1208301&d=External&rb=???

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