Job Details

Financial Aid Senior Operations Coordinator

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:
April 4, 2024

Application Deadline:

Salary Information:
$24.21 - $29.66

Department:
System and Fiscal Operations

Job Description:

The Financial Aid office at Madison College is seeking a Senior Operations Coordinator to join our team. This position is primarily responsible for managing the import and export of ISIRs, COD files, and the reconciliation of Federal Grants and Loans. This role requires advanced knowledge of financial aid, attention to detail, analytical and organization skills, and the ability to work independently and collaboratively within a team. The Senior Operations Coordinator position is not student facing, yet plays a vital role in maintaining the integrity of the financial aid processes at Madison College

This is a full-time, 52-weeks per year position, general working hours are Monday through Friday from 8:00am - 4:30pm. This position has the option to perform work remotely, with the expectation for in office work approximately one day per month. Subject to change per Madison College policy.

Reporting to the Associate Manager, Systems and Fiscal Operations - Financial Aid

Madison College's dedication to promoting equity, inclusion, and diversity is reflected in our Mission, Vision, and Values. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College-it is the foundation of what we are striving to do. Come be part of our great team!

Madison College offers an excellent benefits package including vacation, holidays, health/vision/dental/life insurance options and participation in the Wisconsin Retirement System (WRS).

This position will be open until filled, with a first consideration date of April 15, 2024, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.

Required documents (3)

• Resume
• Cover Letter
• Response to Supplemental Questions ( at the bottom of job posting)

*Failure to include this document by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.

Essential Responsibilities:

• Electronically import all Institutional Student Information Records (ISIRs) into SIS (currently PeopleSoft and Campus Solutions).
• Review ISIRs in Suspense mode
• Review all file message classes received from the U.S. Dept. of Education through EdConnect and perform all duties processing them into SIS.
• Complete weekly Pell and Direct Loan originations and export files to the U.S. Dept. of Education for processing.
• Reviews and reconciles the Federal Pell Grant and Direct Loan programs by troubleshooting disbursement and accounting reports with PeopleSoft, COD, and the G5/G6.
• Performs Peoplesoft testing due to new financial aid regulatory releases. Recommends any adjustments to financial aid processes.
• Maintains a commitment to the college mission, vision, and values.
• Other duties as defined by department, college, or officials.

Knowledge, Skills & Abilities:

• Skill in communicating effectively and professionally, both orally and in writing.
• Demonstrated skill in communications and human relations with populations of diverse socioeconomic and cultural backgrounds and persons with disabilities.
• Knowledge of financial aid regulations, procedures, best practices, and terminology.
• Ability to research federal and state regulations as needed.
• Ability to transfer files securely with outside agencies in an electronic format.
• Ability to coordinate own work with that of others and maintain appropriate quality of standards for assigned work.
• Knowledge of PeopleSoft or other similar student information system.
• Ability to research and resolve errors with systems, accounting, reports, and processing.

Minimum Requirements:

• Associate Degree or equivalent working experience. *Experience used as an equivalent of an educational requirement is in addition to any experience required by the position.
• Three (3) years of work experience directly related to the skills required for successfully performing the duties of this position.

SUPPLEMENTAL QUESTIONS:
As a requirement of this application, please submit a Microsoft Word or PDF document answering the following two supplementary essay questions below. Limit your answers to no more than two pages total.

• Describe your experience engaging with a diverse student body and/or workforce.
• How do you see this position impacting students and employees with varying beliefs, behaviors, and backgrounds?

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 (608) 246.5221


To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Senior-Operations-Coordinator_R0004986

About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.

Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.

Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about

As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.







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