Job Details

Business Overview:

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Position Summary:

*Location may be flexible for this position

CVS Health is seeking a Lead Infrastructure Observability Architect to collaborate closely with our application teams, platform teams, security teams and SRE teams to design and develop reusable frameworks, processes, and solution patterns that speed delivery of a consistently good Observability and Telemetry experience. Duties include: establishing and maintaining patterns of usage of platform services to meet business and technical goals, including automating data collection from common data sources, managing efficient data storage in the Application Performance Management and Monitoring tools, rendering insights for the user based on defined SLOs and SLIs, and identifying and implementing proactive actions based on such insights; providing guidance to business teams and Enterprise Architects with respect to technology selection and strategy; creating design documents and wherever possible turning into implementable code (policy, configuration, orchestration templates, small apps, scripting, etc.); optimizing platform services processes; communicating architectural guidance and related instantiation services to peers and leadership; all of the above across a large scale heterogeneous technology environment including public, private, and hybrid cloud as well as critical non-cloud systems.

Required Qualifications:

- 10+ years of experience in IT
- 3+ years of management / technical advisory experience
- 4+ years of experience in Observability platforms supporting Metrics, Events, Logging and Tracing technologies (Open Telemetry, Splunk, Prometheus, Grafana, ELK, Kafka)
- 2+ years of experience in at least one of the following areas: Google Cloud Platform (GCP), Azure, VMware ESXi and associated tools, IBM mainframe or midrange
- 2+ years of experience in at least half of the following areas: networking (routing, switching, firewalls, ADCs/LBs, DNS), database (Oracle, PostgreSQL, MS SQL, MongoDB, Cosmos, Hadoop, Redis) and data management technologies, coding (Python, R, Java, Go, Node.js), deployment orchestration tooling (Ansible, Terraform, ARM, or similar), development frameworks (Spring, .NET, React, Angular), observability (metrics, events, logs, traces), integration layers (queues, event buses, streams, APIs), application migration to cloud or containers with high levels of resiliency and geographic resiliency
- 4+ years of experience with Agile methodologies (LESS may be more)6+ years of experience working in a regulated industry, including success in a technical management role in the healthcare, finance, or related highly regulated industry.

Preferred Qualifications:

6+ years of experience working in a regulated industry, including success in a technical management role in the healthcare, finance, or related highly regulated industry.

Education:

Bachelor's degree (or foreign equivalent) in Computer Engineering, Computer Science, Engineering, or a related field