Job Details

Part Time - DxS Back Office Assistant/Tech



Job Description

To provide general support for the DxS Technical Services department (OTS). This paid part time position reports directly to the manager and/or full time technicians as directed. On-site training of all processes and tools will be provided.

The individual must possess an understanding of and be committed to the efficient operation of the department while maintaining confidentiality. The individual must take pride in the details of the position and be proficient at prioritizing and handling multiple tasks.

• Work within ticketing system, adding notes and attachments as needed.
• Assist with customer facing situations ... troubleshooting and resolving technical issues for faculty, staff, and students in lab and classroom environments (on-site training provided).
• Answers questions and direct students, faculty, and staff to appropriate resources when inquiries are made in person or by phone.
• Troubleshoot basic hardware, software and network connectivity problems on campus, equipment configuration, asset inventory, and basic record-keeping of job activities.
• Maintain organization and cleanliness of the office and workbenches, which may include cleaning, vacuuming, recycling of boxes and packaging materials.
• Bench stock inventory and reporting.
• Transport, setup, security, and cable wrap of equipment.
• Assist with asset handling for surplus, salvage, moves, etc. under the supervision of the OTS staff as needed.
• Assist other OTS teams as needed.

Required Qualifications

• Must be dependable, punctual, self-motivated, work with minimal supervision.
• Basic knowledge of computers, office applications, and Internet skills (additional training will be provided).
• Proficient in Word, Excel, Outlook, Calendar, Internet searching.
• Able to physically transport and maintain equipment including under desks.
• Able to lift and transport 25-50+ lbs. repeatedly throughout the day.
• Smile and be productive in your work.
• Maintain academic standing in order to maintain employment.

Preferred Qualifications

• Pursuing or interested in pursuing an IT-related vocation.
• Successfully completed IS101 or equivalent course or study.
• MTA, CompTIA (A+, Network+, Cloud+, Security+), ACMT, HDI, etc.
• Letter of reference from faculty

Rate of Pay

$11.50 Hourly

Exempt
No

Full-Time Equivalent
48.8%

Required Attachment(s)

To be considered for this position, upload the following documents to your application:

• Resume /CV - List a detailed description of the major duties that you performed as part of each job.
• Cover Letter
• You must demonstrate that you qualify for the position and your education and experience must be clearly documented.
• Class Schedule
• Un-official CSN Transcripts
• Any IT Certification (Optional)

Posting Close Date
06/30/2024

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

All document(s) must be received by 11:59 p.m. the day prior to the closing date posted on the job announcement.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.

CSN is responsive to serving the educational needs of a diverse and ever-changing community. CSN employs only U.S. citizens and aliens authorized to work in the U.S. CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.


To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/CSN-External/job/CSN---North-Las-Vegas-Campus/Part-Time---DxS-Back-Office-Assistant-Tech_R0139840-1

About Us
The College of Southern Nevada (CSN) creates opportunities and changes lives through access to quality teaching, services, and experiences that enrich our diverse community. CSN has three main campuses in Las Vegas, North Las Vegas and Henderson and multiple sites and centers.

The Nevada System of Higher Education (NSHE) is committed to providing a place of work and learning free of discrimination on the basis of a persons age, disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race, or religion.





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