Learning Experience Design Manager
Go to our website »

Position Number: 5101884
Location: San Diego, CA
Position Type: Instructional Technology and Design

Learning Experience Design Manager

Req No: 2024-16880
Category: Management
Type: Full-Time Contract
Salary: $7,083-$9,167
Close Date:

Overview

This position is open until filled with an initial application review to take place after April 1, 2024.
The salary range for this position is $7,083 - $9,167 per month depending upon qualifications and internal equities and is non-negotiable.
To receive full consideration, a cover letter describing your fit for the position and resume must be included with your application.

Academy for Professional Excellence, a project of San Diego State University School of Social Work, was established in 1996 with the goal of revolutionizing the way people work to ensure the world is a healthier place. Our services integrate culturally responsive and recovery-oriented practices into our daily work to promote healing and healthy relationships. Providing around 70,000 learning experiences to health and human service professionals annually, the Academy creates experiences with the mission to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities. The Academy continues to grow with new programs and provide a variety of workforce development solutions in Southern California and beyond.

When you join the Academy team you can expect to contribute to an inclusive and innovative environment where the sharing of ideas, perspectives, and experiences is welcomed and encouraged. In applying for a position at the Academy, we invite you to consider our Core Values and our commitment to Diversity, Equity, and Inclusion.

The Academy is committed to the recruitment of individuals who represent the full diversity of our community. We recognize that experience and skills related to the position may have been acquired via life experiences, work, and/or education and training. We are interested in learning more about your unique experiences and how they might contribute to our mission. We invest in people to create an innovative work environment that promotes well-being and a culture that builds on and fosters the strengths of its staff and their intersectional identities.
WHAT OUR TEAM DOES WITHIN THE ACADEMY

The Academy's Learning Experience Design (LXD) Team designs and develops eLearning courses, and provides learning experiences and graphic design support to all Academy programs. This includes marketing and communication materials, custom animations and videos, and innovative digital products that inspire others and create emotional experiences. While the Academy is a project of SDSU's School of Social Work, this position is with SDSU Research Foundation, an auxiliary agent of SDSU. The learning experiences being developed by the LXD team are eLearning courses designed for staff working for county health and human service agencies. They are typically 60-90 minute asynchronous eLearnings or shorter micro-learnings, designed to enhance practice for those working in the health and human services field.

Responsibilities
YOUR ROLE IN REVOLUTIONIZING THE WAY PEOPLE WORK

Under the general direction of the Executive Director, the Learning Experience Design (LXD) Manager is responsible for the management of the Learning Experience Design (LXD) Team, including program planning, organization, implementation, and personnel. The position is responsible for providing overall project management, quality assurance oversight, and learning experience design strategy for Academy eLearning courses. This position manages project and LXD Team schedules and work assignments for eLearning production and graphic design projects across Academy programs. The LXD Manager tracks online learning trends, including immersive technologies, ethical and responsible use of gAI, innovative instructional design, and distance learning best practices. They will attend and facilitate stakeholder meetings related to online learning and partner with Academy Program leads to ensure contract deliverables for eLearning courses and graphic design products are highly engaging and are interactive and visually appealing. The LXD Manager will communicate the Academy brand to our stakeholders and learners. This position oversees a team of seven staff members, including two direct reports, and is a member of the Academys Shared Leadership Team (SLT).

THE WORK YOU WILL DO
You will be responsible for:

Providing overall project management, oversight, and quality assurance for Academy eLearning production and graphic design projects for all Academy programs.
Utilizing innovative instructional design technologies
Managing the LXD Team and contract designers in the design and development of:

Accessible/SCORM compliant products and services, including: eLearning courses, microlearnings, webinars, and marketing/communication products
Engaging and interactive content, assessments, and practice activities

Partnering with Academy program directors/managers and curriculum developers on an ongoing basis to establish and monitor production plans for all LXD deliverables.
Developing scopes of services for eLearning contracts and contractors and monitor contract deliverables and timelines.
Developing storyboards, writing, and producing narration and programming eLearning modules.
Evaluating and adapting behaviorally specific learning objectives for eLearning modules.
Collaborating with subject matter experts and curriculum developers to design skill/knowledge-based exercises and case scenarios which encourage effective transfer of learning.
Collaborating with User Experience (UX) designers to conceptualize, test and upload eLearning courses to Academy learning management system (LMS).
Communicating regularly with internal and external project stakeholders on project management timelines, status, and reviews.
Developing, supervising, and conducting performance evaluations for the LX Design Supervisor and UX Design Supervisor positions.
Attending Academy program operational meetings and relevant committee meetings.
Maintaining and enhancing organizational culture by working collectively as organizational people leaders and healthy culture ambassadors.

HOW WE ACCOMPLISH OUR WORK

This is a 40-hour-a-week, full-time position, working M-F from 8:00 to 4:30 p.m., and is based on contract funding subject to annual renewal. The position is subject to rare overnight travel and work shifts outside of normal business hours, including weekends and evenings. This position is based in California with the flexibility to be fully remote working primarily from a home office in California, fully office-based, or a hybrid of the two. Occasional travel is required to attend or facilitate in-person meetings or training.

Note: some duties may include working with and/or exposure to sensitive/traumatic topics or material dealing with child abuse, elder abuse, and/or issues and scenarios related to mental health, substance use, or racism.

As a project of San Diego State University Research Foundation, the Academy is grant-funded and serves as an auxiliary to the University. We are based near, but not on campus, and do not have direct responsibilities for working with or teaching college students.

Qualifications
THE SKILLS NEEDED

You will thrive in the position if you possess the following:

Superior organizational, problem-solving, and time-management skills.
Ability to lead creative teams in a hybrid or fully-remote work environment.
Excellent interpersonal and communication skills.
Expert knowledge in eLearning design and production process.
Demonstrated expertise in innovative instructional design trends.
Working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods.
Expert level use of Articulate 360 software platform.
Moderate level use of the Academys Learning Management System (LMS).
Excellent written and oral communication skills, including English grammar, spelling, and punctuation.
Excellent project management skills.
Ability to tailor communication to the needs of the intended audience.
Ability to lead a variety of complex learning experience design projects.
Ability to initiate, manage tasks, and meet deadlines with minimal supervision.
Ability to apply independent judgment, discretion, and initiative to address problems and develop solutions.
Ability to interact effectively with co-workers, partners, professionals, and people in recovery.
Ability to work in a team setting and relate well to others within the Academy environment.
Ability to display motivation and strong interpersonal skills.
Ability to communicate effectively, both orally and in writing.
Ability to demonstrate a high level of cross-cultural sensitivity.

Required Education & Experience

Equivalent to a bachelors degree in instructional design, education, or educational technology or related field. Additional experience may be substituted for the required education on a year-by-year basis.
Six (6) years of experience designing and developing interactive online educational courses.
Three (3) years of experience supervising or managing employees.

ADDITIONAL EXPERIENCE THAT WOULD BE NICE IF YOU HAVE

Preferred qualifications

Masters degree in instructional design, education, or educational technology.
6+ years project management experience
Expert-level experience using industry-standard eLearning authoring software tools
Practice-level experience using learning management systems
Practice-level experience designing for accessibility using universal design principles, and 508/WCAG compliance.

TIPS FOR MAKING IT THROUGH OUR HIRING PROCESS

You must apply through the SDSURF Career Page.
Read the job application carefully.
Make sure your application is complete, including a resume and cover letter describing your fit to the position.

Additional Information

The salary range for this position is $7,083 - $9,167 per month depending upon qualifications and is non-negotiable.
This position is open until filled.
To receive full consideration, a cover letter describing your fit to the position and resume must be included with your application.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation.
San Diego State University Research Foundation is an EEO/AA/Disability/Vets/Title IX Employer.
Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

To apply, visit https://careers-sdsurf.icims.com/jobs/16880/learning-experience-design-manager/job?in_iframe=1

Job Details

Contact Us

Follow Us