- Help Desk Support Specialist
- Go to our website »
Help Desk Support Specialist
Southwestern College
Under the direction of the Manager, Institutional Technology Operations or designee, receive, diagnose and provide immediate solutions for hardware, software and network related problems; gather technical details required to facilitate the development of higher level solutions; provide for follow-up on reported problems; maintain technical and operational knowledge of PC operating systems, network resources and other college applications and peripherals. Maintain user documentation source(s) to assist users with a knowledge base.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: graduation from high school supplemented by college level course work in computer science AND four years of computer-related experience with a wide range of computer software and at least one year in customer service work.
SALARY & BENEFITS:
Range 26, Steps 1-6, $4,619.58-$5,619.79. Initial placement for external applicants is Step 1. An excellent benefits package which includes medical, vision, dental, retirement, vacation, generous sick leave package, and life insurance is available for the employee and eligible dependents.
WORKING DAYS & HOURS:
Monday-Friday: 7:00 a.m. – 4:00 pm. (Approximately). Work schedule may be adjusted to meet the needs of the office.
STARTING DATE:
As soon as the successful candidate is identified and following the subsequent governing board approval.
APPLICATION DEADLINE:
All application materials must be received online at https://jobs.swccd.edu/postings/2922. Position is open until filled. Applications received by the first screening deadline of 11:59 p.m. on Friday, November 15, 2019 are guaranteed to be reviewed by the selection committee. Any application received after the deadline is not guaranteed a review.
It is the sole responsibility of the applicant to ensure that all application materials are received by the deadline date. A separate, complete application packet is required for each position for which you are applying for.
All materials included in your application packet become District property,
will not be returned, will not be copied, and will be considered for this opening only.
We reserve the right to re-open, re-advertise, delay or cancel filling this position.
INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT.
As an Equal Opportunity Employer and in compliance with the American with Disabilities Act, Southwestern Community College District will make reasonable accommodations for individuals with disabilities.
Copyright 2017 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-ce8ec80e86b84e8f84252e9194de8a7c
