- Senior Manager Application Development
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Position Summary
Join Fortune 7 CVS Health as a Sr. Manager of Application Development within the Shared Services and Advanced Technology Delivery (SSATD) organization. As an Applications Development Senior Manager, Pega Customer Decision Hub (CDH), you will collaborate with both full-time employees and contracted cross-functional resources to execute IT project work throughout the various phases of the SDLC for a number of initiatives that will range in size and complexity. This role will also be responsible for application stability, to maintain the corporate goals of system up-time.
Required Qualifications
7+ years of experience in Pega, candidates with Pega CDH experience are strongly preferred
Certified Pega Lead System Architect
5+ years of experience working with Pega CDH v8.8 and in leading design, elaboration and implementation of business processes, strategies, rules, Analytical models (Adaptive, Predictive, VBD), Alert Designer, Action & Offer Management life cycle, Propensities, Scoring and Modeling (CAR and so on), Customer interaction history, Profiles, Journeys, identification and matching
3+ years of experience in leading class structure/hierarchy/use case design and data model to extend Pega framework(s)
3+ years of experience in creating new treatment groups, classes, properties, data elements within Pega
3+ years of experience in evaluating impact of change requests to logic and updates the design document as necessary
3+years of experience in building/updating Decisioning components (decision table, scorecard, filter, strategy set, switch, and ranking), updating Decisioning strategies and design
Minimum 3 years of experience developing custom systems integration solution components as dictated by business requirements
Preferred Qualifications
Working experience and skills required to apply design principles of decisioning strategies, Next Best Action and Predictive analysis
Working experience in APIc (Azure) integration, file storage and secure file transfer technologies
Experience in Agile methodology with preferred experience in SAFe methodology delivering solutions within the structured time frame
Hands-on testing experience within Pega 8.x platform(s)
Working experience in working with the teams to perform deployment and code-merge activities
Strong communication and collaborative skills and experience working with business and technology teams
Experience working in onshore/offshore support model collaborating work with offshore teams
Experience working with GitHub, RTC, automation tools
3+ of experience working with PostgreSQL, Oracle, IBM DB2 and other database types.
1+ years of experience and working knowledge in SalesForce Marketing/Service cloud
1+ years of experience and working knowledge in APIc (AWS), Benz (AWS), Braze (SaaS) technologies and authentication protocols.
Experience in IVR Technologies like AYAYA, CISCO, Chatbot etc
Education
Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)
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