Testing Coordinator

Position Number: 7052140
Location: Madison, WI
Position Type: Assessment, Accreditation, and Compliance

Testing Coordinator

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:
April 1, 2026

Application Deadline:

Salary Information:
$17.95 - $20.96

Department:
Testing & Assessment

Job Description:

Madison College is seeking a part-time Testing Coordinator to join the team at the Truax Branch Campus. This position supports test administration in an administrative capacity by providing customer service, serving as an initial point of contact, delivering intake and triage services, proctoring low-level assessments and make-up exams, assisting with scheduling, and helping ensure secure, compliant, and accessible testing environments for all students.

This role supports standardized testing operations and student success by assisting with test administration activities, responding to student and community member inquiries, and providing accurate information about testing services.

The Testing Coordinator applies knowledge of college systems, policies, and digital platforms to coordinate services, resolve routine issues, and maintain responsive, student-centered support through phone, chat, and written communication.

This is a part-time position scheduled for 24 hours per week, 48 weeks per year. Standard office hours are Monday through Friday, 8:00a.m. to 4:30p.m., with occasional Saturdays required to support college events. The position also requires two shifts per month at Goodman South Campus and one evening shift each week, approximately 4:00p.m. to 8:00p.m. Within these expectations, there is flexibility to establish a schedule that best fits your availability.

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the communities we serve, address challenges, and develop innovative solutions. Come be part of our great team!

This position will be open until filled, with a first consideration date of April 19, 2026, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.

Required Documents (2):

Resume
Cover Letter

*Failure to include these documents by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.

Accountabilities:

Assists with ensuring standardized test administration by conducting administrative work associated with assessments, assisting with setting up test environments and maintaining adherence to testing procedures to uphold integrity and compliance.
Supports student success by providing intake services for students and triaging questions.
Serves as the initial point of contact for students and community members by providing accurate guidance on testing services.
Applies knowledge of college systems, policies and digital platforms to book services, resolve routine issues and direct students
Delivers support through phone, chat and written communication to promote responsive service.
Engages positively with colleagues, handles conflict directly and professionally, contributes to team discussions, collaborates, and helps colleagues, assumes the best from colleagues, provides, and accepts constructive feedback, follows through on commitments, and supports final decisions that are made.
Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.
Adheres to college policies, directives and work rules while maintaining a commitment to the college's mission, vision and values.
Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Knowledge, Skills & Abilities:

Knowledge of college testing processes, protocols and procedures.
Ability to assess and respond to student needs by providing clear information about testing, accommodations and institutional resources
Knowledge of institutional resources, policies and digital platforms.
Ability to provide customer service and resolve concerns.
Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
Skill in effectively and respectfully communicating with others.

Minimum Requirements:

High School Diploma or equivalent work experience
0-2 years of relevant work experience

Madison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221

To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Testing-Coordinator_R0005736

About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.

Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.

Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about

As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.

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