Utility Custodian

Position Number: 6807421
Location: Worcester, MA
Position Type: Facilities Management

Utility Custodian
College of the Holy Cross

Full Time
JREQ-000015

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect-one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

Job Description

The Utility Custodian supports a clean, safe, and welcoming campus by maintaining academic buildings, residence halls, dining and athletic facilities, libraries, labs/studios (non-hazardous areas), and event spaces. The role includes routine and deep cleaning, light maintenance, waste and recycling handling, event setup, campus moving services, and seasonal work across campus.

Key Responsibilities

Custodial care

Clean and sanitize restrooms, locker rooms, showers, classrooms, lecture halls, labs/studios (with training), offices, libraries, lounges, and residence hall deep cleaning when needed
Perform needed floor care (sweep, mop, auto-scrub, burnish, scrub/strip/wax, carpet extraction); clean windows and surfaces; restock supplies
Empty refuse containers; collect and remove debris and trash; stage materials at designated locations
Maintain all equipment used in work practices in a clean, safe and operable condition

Campus moving services

Plan and execute campus move requests pertaining to campus spaces
Move, load/unload, and deliver supplies, equipment, and furniture using dollies, carts, and lifts; assemble/disassemble and reconfigure furniture as assigned, all while following safe lifting/ergonomic practices

Recycling and waste programs

Support comprehensive recycling efforts, including collecting, sorting, and staging materials; assist with compost initiatives where applicable
Handle and label materials per policy; maintain cleanliness of recycling and waste areas

Events, special projects, emergencies

Set up and break down events (tables, chairs, staging, podiums; complete post-event cleanup
Support major campus events (move-in/move-out, commencement, athletics etc.)
Provide support during on-campus emergencies (flooding, snow removal, weather hazards, or other urgent needs) as required

Safety, security, and compliance

Observe all safety rules; use required PPE; handle chemicals per SDS and hazard communication standards; follow bloodborne pathogen and exposure-control practices
Inspect spaces for hazards, spills, leaks, pests, or damage; take immediate action within training and report promptly
Follow lock/unlock schedules if assigned; handle keys/key rings per key control policy; promptly report lost/misplaced keys

Operations and communication

Maintain organized custodial closets and inventories; submit purchase/work requests to Supervisor/Working Foreperson when needed
Safely drive campus vehicles/carts between buildings if assigned; keep work areas clean, safe, and secure. Report any vehicle damage to your supervisor immediately

Strong safety mindset and attention to detail

Customer service orientation with students, faculty, staff, and visitors
Effective communication and teamwork in a diverse campus community
Basic troubleshooting of custodial equipment and floor machines

Qualifications

Education and Experience:

Required : High school diploma or equivalent. 1+ year custodial/janitorial or facilities experience in educational, hospitality, healthcare, or commercial settings

Preferred : 2+ year custodial/janitorial or facilities experience in educational, hospitality, healthcare, or commercial settings

Skills and Competencies:

Ability to work independently, prioritize tasks, communicate effectively and meet deadlines across multiple buildings
Ability to read and follow SOPs, SDS, and equipment manuals; basic proficiency with email and work order systems
Flexible to work evenings, weekends, holidays, and during peak campus periods and emergencies
Proficiency operating floor machines and carpet extractors; basic CMMS use
Valid driver's license with acceptable record (for campus vehicle use)

Physical Requirements:

Frequently stand, walk, bend, stoop, kneel, and climb ladders
Frequently lift/carry/push/pull up to 60 lbs; occasionally up to 75 lbs with assistance
Work on wet or uneven surfaces; tolerate noise, odors, dust, cleaning agents, and varying temperatures
Wear assigned PPE (gloves, safety glasses, hearing protection, respirator as required)

Work Environment:

Mix of academic, residential, dining, athletic, library, studio/lab (non-hazardous), office, warehouse, and outdoor areas
Seasonal demands (snow/ice response, summer deep cleans, move-in/move-out, major events)
Coordinate with Environmental Health & Safety for any hazardous materials; work only within training/authorization

Compensation

$19.00 per hour

Shift

Monday - Friday 7:00 am - 3:30 pm

The combined responsibilities and expectations represent a comprehensive view of the Environmental Services Utility Custodian role. Occasional work assignments not mentioned here may also be included when the need arises.

Weekly Hours:
40

Annual Work Schedule:

(For Seasonal and Temporary Positions, this will be determined by the manager)

Application Instructions

For all administrative and academic positions, please upload a current resume and cover letter. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College.

For all other positions, resume and cover letters are optional, but your most up-to-date work experience and educational background are required.

Applications will be accepted until the position is filled. However, priority consideration will be given to applications submitted within 30 days of the posting date.

Additional Information

To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.

To apply, visit https://holycross.wd12.myworkdayjobs.com/en-US/Careers/job/Worcester-MA/Utility-Custodian_JREQ-000015

Job Details

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