Infrastructure Engineer

Position Number: 6613769
Location: Madison, WI
Position Type: Computing - Network/System Administration

Infrastructure Engineer

Current Madison College employees must apply to the internal career site by logging into Workday

Job Posting Date:
October 1, 2025

Application Deadline:

Salary Information:
$67,526 - $78,886 (This is a W-2 employee position, not a contract or consulting role)

For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.

Department:
Enterprise Infrastructure Manager

Job Description:

Madison College is seeking an Infrastructure Engineer to join our Server and Storage Infrastructure team within Technology Services. This position provides technical expertise and support for networked servers, virtual machine applications and systems, storage infrastructure and backup systems to ensure secure, reliable and efficient technology operations. Success in this role involves maintaining system performance, troubleshooting technical issues, implementing best practices and collaborating with stakeholders to support evolving technology needs with both on-premise and cloud infrastructure. This position contributes to institutional objectives by ensuring the stability, security and scalability of technology services that support academic and administrative functions.

Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions.

REQUIRED DOCUMENTS (2)Failure to include these documents with your application submission will render your application ineligible.

1. Cover letter

2. Resume

This position will be opened until filled, with a first review date of October 21, 2025, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.

This is a full-time, exempt, year-round position with standard office hours of Monday-Friday, 8 a.m.-4:30 p.m. This role is onsite at our Madison, Wisconsin Truax Campus (currently two days in person, three days remote with possibility of full remote after the evaluation period), subject to change per college policy. Relocation assistance is not available.

Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS). Newly hired staff serve a one-year introductory period.

Duties/Responsibilities:

Provides technical expertise and support for networked servers to ensure reliable and standardized technology operations across the district.
Monitors systems and application health across environments, responding to alerts, troubleshooting issues, and conducting root cause analysis to enhance system stability and prevent recurrence.
Researches and reports changes in server and storage infrastructure, collaboration and communications technologies to support strategic planning and disaster recovery efforts.
Develops and implements best practices for deploying, patching and upgrading districtwide systems to enhance security and operational efficiency.
Troubleshoots server hardware and software issues to minimize downtime and ensure system reliability.
Creates and maintains documentation for server, storage and related application environments to support consistency and accessibility.
Manages and supports small to medium-sized third-party applications to enhance functionality and improve stakeholder workflows.
Serves as a technical resource on projects by collaborating with cross-functional teams to ensure successful application deployment and alignment with business needs.
Engages with vendors and escalates technical issues to external support providers to resolve complex system challenges and maintain service continuity.
Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential.

Knowledge, Skills & Abilities:

Knowledge of server and storage infrastructure, including industry best practices for deployment, maintenance and disaster recovery.
Knowledge of networking protocols, server operating systems and virtualization technologies.
Skill in troubleshooting and resolving hardware and software issues.
Skill in managing third-party applications, including implementation, development and upgrades.
Skill in documenting system configurations, procedures and technical workflows.
Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.
Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.
Skill in effectively and respectfully communicating with others.

Minimum Qualifications:

Associates Degree (or equivalent work experience or certifications)
0-2+ years of relevant professional experience

Madison College does not offer visa sponsorship. Due to non-participation in the E-Verify program, we are also unable to consider candidates on OPT/CPT.

If you are experiencing application issues, please contact us at the Talent Acquisition email Talent@madisoncollege.edu or HR hotline (608) 246-6900.

To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.

Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 (608) 246.5221

To apply, visit https://madisoncollege.wd5.myworkdayjobs.com/en-US/jobsatMadisonCollege/job/Truax-Campus-Madison/Infrastructure-Engineer_R0005631

About Us
Welcome! Thank you for visiting our career site, where Madison College is committed to matching talent to opportunity. We are known for our real-world, smart approach to learning - offering students innovative, high-tech career pathways and college transfer opportunities with more than 150 programs to choose from. Madison College is a great place to work and has been for over 100 years, serving more than 33,000 students in 12 south-central Wisconsin counties. The College offers generous salaries, benefits, and an inspiring work environment. Employees enjoy a culture dedicated to lifelong learning, wellness and inclusiveness.

Take some time and look around - once you've have a chance to explore our current opportunities, apply to the ones you feel best suit your interests, background and experiences. Thereafter, you can keep track of your application status and watch for new opportunities that might be of interest to you.

Along with our competitive wages, check out the benefits that we offer: https://madisoncollege.edu/careers
Learn More about Madison College: https://madisoncollege.edu/about

As part of the application process, finalists will undergo a background check including criminal history, educational verification, and references. Criminal history will not automatically disqualify you from employment. All cases are considered on an individual basis, and the offense will be compared to the position for which you are applying.

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