Senior Instructional Designer

Position Number: 6238202
Location: Santa Clara, CA
Position Type: Instructional Technology and Design

Senior Instructional Designer

Position Title:
Senior Instructional Designer

Position Type:
Fixed Term (Fixed Term)

Hiring Range:

$91,800 - $98,200/annual. Compensation will be based on education, experience, skills relevant to the role, and internal equity.

Pay Frequency:
Annual

A. POSITION PURPOSE

The Senior Instructional Designer designs and develops innovative online and hybrid courses for graduate and undergraduate programs. They collaborate with faculty, subject matter experts, and media producers, providing leadership and expertise in creating effective digital learning environments throughout the development lifecycle (needs analysis, course creation, implementation, and assessment). This role consults on digital pedagogy, instructional technologies, media content creation, and learning assessment, and also collaborates as needed with the Associate Vice Provost of Online Graduate Programs in the SCU Online office. The successful candidate will have a passion for education and SCU's mission, strong project management skills, a track record of implementing best practices in instructional design, and a commitment to teamwork and creative problem-solving.

In addition to these responsibilities, the Senior Instructional Designer facilitates workshops and individual faculty consultations on instructional design principles and technology integration to support student engagement. They will also provide exceptional customer service to faculty using the Canvas LMS and other instructional technologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Online Course Design and Development

Design and develop online and hybrid courses in consultation with faculty and subject matter experts
Build courses in the Canvas learning management system for online programs and other university needs (credential programs, faculty and student initiatives and training courses, etc.)
Consult and collaborate with media production staff in the creation of instructional videos and media content using various production tools (iMovie, Garage Band, Final Cut, etc.)
Manage course production projects from inception through delivery while meeting course design deadlines
Collaborate with the Instructional Technology team to review course quality and make revisions as needed
Facilitate course review activities, gathering feedback from stakeholders to continually update and improve course/program design
Maintain and update tasks and project status reports
Incorporate Universal Design for Learning principles and use effective practices for ADA, Section 508 and WCAG 2.2 compliance in online and hybrid courses
Recommend procedures for improving the course development and revision process
Maintain high regard for student privacy in accordance with FERPA policies and procedures
Monitor, review, and carry out ongoing troubleshooting of course sites in the learning management system (e.g. typos, broken links, formatting and display issues) Faculty Development and Support

Recommend and implement effective strategies for supporting faculty
Assist faculty on integrating technology into their courses with effective teaching strategies, and support them in overcoming barriers to using technology, to enhance learning across all programs
Design and facilitate faculty development workshops on teaching, drawing on expertise in research-based instructional design, online and hybrid learning, and instructional technology
Provide administrative support for the campus LMS (currently Canvas), including account creation, course importing, troubleshooting, escalating technical problems and liaising with vendors
Create and maintain LMS and instructional technology resources to assist faculty
Share best practices on assessing the impact of technology efforts on student learning
Support faculty transitioning to hybrid/blended/flipped and fully online courses
Provide technical support to faculty and students Professional Development

Stay current in the fields of instructional design and instructional technology through conferences, workshops, networking, and other resources
Plan for future developments in the use of technology in instruction
Share expertise with colleagues across campus and within Information Services

C. PROVIDES WORK DIRECTION

To student staff/interns when appropriate

D. RECEIVES WORK DIRECTION FROM

Manager, Instructional Technology

E. GENERAL GUIDELINES

Recommends initiatives and implements changes to improve quality and services
Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices
Maintains contact with customers and solicits feedback for improved services
Maximizes productivity through use of appropriate tools; planned training and performance initiatives
Researches and develops resources that create timely and efficient workflow
Manages projects and prepares progress reports; informs supervisor of project status and deviation from goals
Ensures completeness, accuracy and timeliness of all operational functions
Prepares and submits reports as requested and required
Develops and implements guidelines to support the functions of the unit

F. QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Knowledge, Skills and Abilities

The successful candidate will have:

Demonstrated knowledge of instructional design principles and practices, including performance-based outcomes assessments
Excellent customer service and interpersonal skills, able to work with the campus community in a tactful, patient, and courteous manner
Excellent written and oral communication
Experience designing and delivering tutorials, workshops, and online learning materials, including video creation and editing
Excellent project management skills
Demonstrated competence in presentation and teaching
Extensive experience and proficiency with a variety of instructional technologies, including the Canvas LMS, course creation tools (e.g. CidiLabs Design Plus, Articulate Storyline), multimedia authoring/production tools (e.g. iMovie, Garage Band, Final Cut, Adobe Premiere, etc.) website tools (e.g. WordPress, Weebly, Google Sites, etc.), web programming and communication tools, graphic tools (e.g. Photoshop, Canva), and mobile learning technologies and apps
The proven ability to troubleshoot and identify software application problems and implement solutions
Good problem-solving skills, with the ability to learn new concepts and tools quickly
A creative enthusiasm for new instructional technologies
The ability to work with minimal supervision as a self-motivated contributor
The ability to work, collaborate, and communicate effectively with both technical and non-technical personnel in a diverse population of students, faculty and staff
Knowledge of and commitment to concepts and issues related to social justice, diversity, equity, and inclusion with respect to teaching and learning Education and Experience Required

Master's degree in instructional design, instructional technology, or equivalent appropriate academic preparation, with 3+ years relevant experience
Experience using a standards-based approach to course quality assurance (e.g. Quality Matters)
An extensive and successful record of working with faculty or subject matter experts (higher education preferred but not required), with the demonstrated ability to understand educational needs when developing effective instructional solutions from concept through completion Preferred

At least two years of experience in the development and assessment of online or blended courses at the college/university level
At least one year of experience teaching online or blended courses preferred

G. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

Considerable time is spent at a desk using a computer
Considerable time spent standing in a classroom setting
May be required to bend under furniture and/or move computer equipment
May be required to travel to other buildings on campus
May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations
May be required to occasionally travel to outside customers, vendors or suppliers

H. WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment
Typical classroom environment
Mostly indoor office environment with windows
Offices with equipment noise
Offices with frequent interruptions

EEO Statement

Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.

Telecommute

Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.

To view the full job posting and apply for this position, go to https://wd1.myworkdaysite.com/en-US/recruiting/scu/scu/job/Santa-Clara-CA/Senior-Instructional-Designer_R5978

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