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Tuition Classification Specialist
University of Colorado Denver
Tuition Classification Specialist - 34858 University Staff Description
Position Details
University of Colorado | Denver
Official Title: Academic Services Entry Professional
Working Title: Tuition Classification Specialist
FTE: Full time (100%) | Hybrid
Salary Range: 44,000 - $45,000
Position #00826430- Requisition #34858
Join the University of Colorado Denver
About the University of Colorado - Denver
The University of Colorado Denver is the state's premier public urban research university and equity-serving institution. Globally connected and locally invested, CU Denver partners with future-focused learners and communities to design accessible, relevant, transformative educational experiences for every stage of life and career. Across seven schools and colleges in the heart of downtown Denver, our leading faculty inspires and works alongside students to solve complex challenges through break through innovations and impactful research, and creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. For more information, visit ucdenver.edu.
Job Description
* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *
Tuition Classification Specialists maintain process and audit workflows and perform a variety of coordinating functions within the Office of the Registrar that support the University's mission. A primary function of our office is supporting student success by creating, maintaining, and preserving accurate student records.
Tuition Classification Specialists are also responsible for providing effective customer service to students, departments, and other university stakeholders. This involves prompt and accurate responses to in-person, email, or phone inquiries and requests, and providing training on registration, grading, and curriculum issues, and other duties as assigned.
Tuition Classification Specialist
In general, Tuition Classification Specialists process forms (electronic and paper) that include student registration forms, transcripts, enrollment and degree verification requests, and grade changes. This particular position will focus on processing:
- Determining residency classification based on student-submitted information from emails, uploaded documents in OnBase, and on paper,
- Gathering required documentation from petitioners while providing excellent customer service,
- Providing options and guidance to students when petitions cannot be approved,
- Completing compliance processes for State Authorization and licensure programs,
- Processing Change of Record Forms,
- Processing Enrollment Verifications,
- Validating and updating data in student records based on reports of missing data,
- Training to provide backup support for other Records & Registration processes,
- Assisting Lynx Central with processing questions, and
- Answering emails received in the Registrar's Office Residency email box.
Compensation and Benefits
The salary range (or hiring range) for this position has been established at $44,000 - $45,000.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: https://www.cu.edu/employee-services/benefits
Total Compensation Calculator: http://www.cu.edu/node/153125
Application Deadline
Applications will be accepted until the position is filled. Preference will be given to completing applications received by 2 WEEKS FROM POSTING. Those who do not apply by this date may or may not be considered.
Required Application Materials:
To apply, please visit: http://www.cu.edu/cu-careers and attach:
- A cover letter which specifically addresses the job requirements and outlines qualifications
- A current CV/resume
- List of three references (we will notify you prior to contacting both on and off-list references)
Questions should be directed to Todd Deese, Todd.Deese@ucdenver.edu.
Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.
Diversity and Equity
The University will provide reasonable accommodation to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.
The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.
Qualifications
Qualifications you already possess (Minimum Qualifications)
- A bachelor's degree from an accredited institution.
Preferred Qualification to possess (Preferred Qualifications)
- Experience working in an office setting.
- Experience working in higher education.
- Experience with databases and data entry.
- Experience working with a Student Information System.
Knowledge, Skills, and Abilities
- Ability to communicate effectively, both in writing and orally.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Demonstrate a commitment to providing outstanding customer service skills.
- Demonstrate an understanding of diversity, equity and inclusion with a commitment to developing equitable practices.
- Skill in data entry with minimal errors and ability to review own work for accuracy.
- Ability to work in a collaborative team environment, being receptive to feedback, willing to learn, and embracing continuous improvement.
Conditions of Employment
- Occasional work during the evening and/or weekends may be required. The Registrar's Office supports Commencement activities two Saturdays per year.
- This position follows a hybrid work structure where employees can work remotely or from the office, up to two days per week, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks requiring high collaboration.
Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.
As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19 but is not required. COVID recommendations and information can be found at: https://apptrkr.com/get_redirect.php?id=5634792&targetURL=The University of Colorado Denver is committed to recruiting, retaining, and promoting diverse faculty and staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from Black, Indigenous, and people of color, women, persons with disabilities, persons within the LGBTQ+ community, and veterans. The University of Colorado is committed to diversity and equity in education and employment.
Qualifications
Qualifications you already possess (Minimum Qualifications)
- A bachelor's degree from an accredited institution.
Preferred Qualification to possess (Preferred Qualifications)
- Experience working in an office setting.
- Experience working in higher education.
- Experience with databases and data entry.
- Experience working with a Student Information System.
Knowledge, Skills, and Abilities
- Ability to communicate effectively, both in writing and orally.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Demonstrate a commitment to providing outstanding customer service skills.
- Demonstrate an understanding of diversity, equity and inclusion with a commitment to developing equitable practices.
- Skill in data entry with minimal errors and ability to review own work for accuracy.
- Ability to work in a collaborative team environment, being receptive to feedback, willing to learn, and embracing continuous improvement.
Conditions of Employment
- Occasional work during the evening and/or weekends may be required. The Registrar's Office supports Commencement activities two Saturdays per year.
- This position follows a hybrid work structure where employees can work remotely or from the office, up to two days per week, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks requiring high collaboration.
Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.
As of 7/1/2023, The University of Colorado recommends employees be fully vaccinated from the COVID-19 but is not required. COVID recommendations and information can be found at: https://www.ucdenver.edu/coronavirus.
Special Instructions to Applicants: Required Application Materials: To apply, please visit: http://www.cu.edu/cu-careers and attach: A cover letter which specifically addresses the job requirements and outlines qualifications A current CV/resume List of three references (we will notify you prior to contacting both on and off-list references) Questions should be directed to Todd Deese, Todd.Deese@ucdenver.edu. Application Materials Required: Cover Letter, Resume/CV, List of References Application Materials Instructions: Application Deadline Applications will be accepted until the position is filled. Preference will be given to completing applications received by Sep 26, 2024, 11:59:00 PM. Those who do not apply by this date may or may not be considered. Job Category
: Academic Services Primary Location
: Denver Department: U0001 -- Anschutz Med Campus or Denver - 30041 - VCSSLS-AVCSEOC-Rg Rcrd/Regstr Schedule
: Full-time Posting Date
: Sep 13, 2024 Unposting Date
: Ongoing Posting Contact Name: Todd Deese Posting Contact Email: Todd.Deese@ucdenver.edu Position Number: 00826430
To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=34858&lang=en
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