Job Details

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Massachusetts Institute of Technology
  • Position Number: 2355305
  • Location: Cambridge, MA
  • Position Type: Computer and Information Technology

Job Number: 19782
Functional Area: Information Technology
Department: MIT Sloan Executive Education
School Area: Sloan School of Management
Employment Type: Full-Time
Employment Category: Exempt
Visa Sponsorship Available: No

Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren't found together anywhere else. If you're curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

SALESFORCE ADMINISTRATOR, Sloan School of Management, to serve as system administrator for the Salesforce environment which includes CRM, Community, Commerce Cloud, Marketing Cloud, CMS, MuleSoft, and Tableau. Will develop an understanding of the MSEE business needs and then suggest and teach best practices; handle all administrative functions including user account maintenance, reports and dashboards, workflows, data integrations, and other routine tasks; oversee the database for data quality and integrity, including use of DemandTools; execute rapid analysis and decomposition of complex business information into technical process components; perform ongoing improvements in the Salesforce instance by doing continuous research of new Salesforce feature functionality; understand and leverage the connectivity of the Salesforce ecosystem and related external data sources such as SAP and a data mart; and support the integration of third-party software and AppExchange products with Salesforce, including Conga, TurnTo, Qualtrics, ZoomInfo, Stripe, and others.

A full job description is available at

Job Requirements
REQUIRED: B.A./B.S. in a relevant field (business or technology); at least three years of experience as SFDC administrator /business systems analyst and with enterprise systems and/or project management; familiarity with the Education Cloud Data Architecture (EDA); thorough understanding of key end to end CRM processes with extensive knowledge of best practices in CRM space, both process and technology; and Salesforce administrator certification.
PREFERRED: experience with Lightning, Process Builder, and Flow.

To apply, visit:

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin. MIT's full policy on Nondiscrimination can be found here.

MIT considers equivalent combinations of experience and education for certain jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

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