Job Details

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San Diego Gas & Electric
  • Position Number: 2055266
  • Location: San Diego, CA
  • Position Type: Computer and Information Technology

Network Operations Manager

At SDG&E, we are committed to the community we call home, delivering clean, safe and reliable energy to better the lives of the people we serve in San Diego and southern Orange counties. Our commitment means we are creating a sustainable future by providing almost 45 percent of its electricity from renewable sources; modernizing natural gas pipelines; accelerating the adoption of electric vehicles; supporting numerous non-profit partners; and, investing in innovative technologies to ensure safe and reliable operation of the region's infrastructure for generations to come.

Our highly trained and responsive employees with their diverse skills, talents and ideas are the reason we can deliver on our commitment and are building America's best energy company. They are also the reason why we have been recognized with the industry's most coveted awards. Our employees undertake challenging work, and receive highly competitive compensation and benefits. As one of the region's largest employers, we're always searching for talented and bright people to join our team. After all, it takes the best to build the best.

Primary Purpose
Provides overall management and direction for the people, process and technology components that are associated with the Company's Network, Desktop, Distributed Computing, Middleware, and Server environments including support for the development and integration of business solutions.

IT Infrastructure Technology supports mission critical business operations including electric system protection, gas pipeline operations, supervisory control, telemetry, customer service call centers, and dispatch functions for electric and gas operations. The highest system quality, reliability, and availability is essential to avoid impact to revenue activities, customer satisfaction, and safety.

Duties and Responsibilities
  • Ensures systems integration and interoperability, both internally and externally. Manages system software maintenance, including version/release lifecycle management.
  • Designs and plans future direction of the company's network, desktop, distributed computing, middleware, and server environments including support for the development and integration of business solution.
  • Manages R and D activities. Provides project management and direction for Major enhancement and changes. Provides support for the Application Development Lifecycle. Provides support to Strategy and Planning projects.
  • Provides capacity planning.
  • Provides 3rd-level problem resolution.
  • Actively manages risk and mitigation strategies for programs and projects. Provides Disaster Recovery support, including design, planning, consultation and test support.
  • Provides consultation and support towards the development of Service Level Agreements. Develops and recommends standards and guidelines in conjunction with Strategy and Planning.
  • Negotiates with vendors for the acquisition of new technology and services.
  • General management responsibilities include budget, safety and supervision and development of staff.
  • Performs other duties as assigned (no more than 5% of duties).

    Required Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, related discipline or equivalent experience is required.
  • 10 years of progressive and directly related IT or communications technology experience, including some senior level, supervisory, project management and/or lead experience is required.
  • Specific technical experience should include experience with computing hardware, system software system administration tools and monitors, reflecting an area of specialization that includes one or more of the following: Distributed Computing, including operating systems (W/95, NT, UNIX, AIX), hardware (client servers), database systems (SQL/server, DB2/2). Telecommunications, including LAN/WAN (routers, switching, hubs, etc.), or Transmission (Microwave, mobile radio, circuit/trunking, copper cable plant, site management, etc.), or Voice Processing (PBX, ACD, voice-mail, IVR, trunking, LCR, etc.), communication protocols (e.g. TCP/IP, IPX). Middleware Technology, including systems management tools (e.g. SMS, TME, network management systems), EDI, CORBA/ORB, DCOM, messaging systems (Exchange, groupware). Enterprise Server Technology, including operating systems (OS/390), transaction managers (CICS), database systems (DB2, IDMS) and communication software (TCP/IP, SNA).
  • Ability to drive implementation of IT infrastructure in the company.
  • Proven sense of accountability and ownership to deliver new initiatives on time and within budget.
  • Focus on service uptime, performance, stability and security.
  • Advanced understanding of IT, senior management, and organizational objectives.
  • Exceptional people, project and technical resources management.
  • May require 24/7 response.
  • May require travel to work sites within the service territory.

    Desired Qualifications
  • Master's Degree in Computer Science, Information Technology, Engineering, or related discipline is desired.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

    Area of Interest: Information Technology
    Full-Time/Part-Time: Full-time
    Posting End Date: Nov 25, 2020

    SDG&E is an Affirmative Action and Equal Employment Opportunity employer and considers all applicants for employment without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, handicap or disability, or status as a protected veteran in accordance with state and federal law. EEO is the Law.

    We endeavor to make the job application process accessible to any and all users. If you have a disability that impacts your ability to complete the job application process and would like to request assistance or a reasonable accommodation, please contact us at 858-654-0302 or

    For more information and to apply, visit:

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