This ad is expired.

Program Coordinator

Position Number: 5322075
Location: San Diego, CA
Position Type: Business - Finance

Program Coordinator

Position Title & Department: Program Coordinator; School of Leadership and Education Sciences

Posting #: 4956

Department Description:
Rooted in social justice, led by compassion, inspired by curiosity, driven by a shared vision.
Mother Rosalie Hill Hall on the University of San Diego campus is home to the School of Leadership and Education Sciences' (SOLES) vibrant and vision-driven collective of academic departments, centers and institutes. Here, we combine innovation with introspection, academics with real-world application, and study with social impact.

Our nationally-accredited programs span the realms of leadership, teaching and counseling, both at graduate and undergraduate levels. They're all approached with an emphasis on social justice, multiculturalism and a determination to forge a better world together.

The Department of Leadership Studies offers multiple graduate degree programs, two undergraduate minors, several certificates, and the Army ROTC program. With approximately 15 regular faculty and administrators, over 30 additional adjunct faculty, and approximately 300 students, the department is dedicated to providing rigorous academic programs and fostering a supportive learning environment. Programs are continually evolving to meet the needs of students and respond to fluctuating enrollment numbers.

University Description:
The University of San Diego, a contemporary and engaged Contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanitys urgent challenges.

Detailed Description:
This is a full-time, temporary, benefit-based position with an anticipated end date of June 30, 2025.

The Program Coordinator (PC) serves as a pivotal figure responsible for the efficient coordination and operation of the new online EdD in Organizational Leadership. This multifaceted role involves program coordination and providing comprehensive administrative support to the academic director of the EdD in Organizational Leadership and faculty teaching in the program. The PC is deeply committed to the core values of SOLES and DLS, such as promoting social justice, equity, diversity, and inclusion within the department, demonstrating strong administrative skills, a sense of mission, and a proactive approach to problem-solving.

Duties and Responsibilities:

Program Coordination:

Collaborate with the EdD Academic Director, Department Chair, and/or Academic Program Manager to support and implement academic program initiatives and activities.
Ensure effective coordination and implementation of activities vital to program success, measured by student and faculty satisfaction.
Support academic planning and scheduling, program logistics, student advising and orientation, course and facilities scheduling, and student employee supervision.
Coordinate course scheduling for the program.
Assist in allocating faculty resources efficiently and generating faculty contracts.
Monitor faculty and student employees' contracts for compliance with SOLES and USD policies.
Collaborate with the Dean's office and students to develop and oversee school-wide student programming and events.
Support leadership in orientation and graduation activities and ensure a high-quality academic experience.
Assist in program-level assessment and accreditation activities under the direction of the Academic Programs Manager.
Assist with new faculty onboarding, provide faculty support, and maintain policy records related to admissions and graduation requirements.
Identify opportunities to increase fiscal and procedural efficiencies.
Coordinate technical support needed for the online program.
Supervise Graduate Assistants.
Perform other duties as assigned.

Administrative Overview:

Provide high-level administrative support to the EdD and specifically the Academic Director, faculty, and administrators, handling complex and confidential tasks with discretion.
Assist in formulating, documenting, implementing, and evaluating operational policies and procedures.
Track program budget and expenses, participate in the development of handbooks, and maintain student records.
Utilize high-level administrative management and independent judgment to address and escalate as appropriate complex administrative and program management issues.

Admissions, Orientation, and Student Services:

Coordinate admissions process for the EdD program, including coordination of the admissions committee's application review and the input of the evaluation decision into the Salesforce system.
Communicate effectively with Graduate Admissions and other offices to ensure timely responses to prospective students.
Generate statistical, analytical, personnel, and financial reports for program budget and coordinate graduate admissions process.
Manage admitted student onboarding, student orientation program and events, collaborate with campus student services offices, and conduct student advising.

Student Engagement:

Serve as a liaison for the EdD students within the program, responding to inquiries and concerns.
Support student orientation and engagement activities, ensuring a welcoming and inclusive environment.
Handle student and faculty issues with diplomacy and discretion, tracking and monitoring all correspondence and deadlines.
Assist students with dissertation procedures and facilitate distribution of materials to students.
Make space reservations, order media equipment, etc. as needed.
Advise students on dissertation-related logistical issues and collaborate with the Graduate Records Office.

Executive Assistance:

Serve as the primary point of contact for the Academic Director and maintain their calendar.
Utilize independent judgment to troubleshoot problems, make recommendations, and handle highly confidential matters in a timely manner.
Coordinate administrative components of special projects and events, independently composing correspondence and managing office documents.
Interact closely with on and off-campus constituents, organizing travel and reimbursement requests as needed.

Special Conditions of Employment:

Effective June 1, 2023, based on CDC guidance, the University strongly encourages all campus members to stay up to date with Influenza and COVID-19 vaccination recommendations. For more regarding information USD's COVID-19 protocols, please visit sandiego.edu/onward.

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Job Requirements:
Minimum Qualifications:

Bachelor's degree in a relevant field.
3 years of progressively responsible administrative and management/executive support experience, or equivalent combination of education and experience. A Masters degree may substitute for one year of work experience.
Previous experience in academic program management and executive assistant roles.

Preferred Qualifications:

Master's degree in a relevant field.
Four or more years of progressively responsible related administrative and management/executive support experience.
Previous supervision or leadership experience.
Background knowledge regarding the admission process and financial aid preferred.

Performance Expectations - Knowledge, Skills and Abilities:

Strong service-oriented mentality with demonstrated interpersonal, oral, and written communication skills, providing excellent customer service to diverse populations.
Self-directed and highly adaptable with the ability to prioritize workload effectively, meet deadlines, and handle confidential matters with discretion and professionalism.
Demonstrated commitment to promoting social justice, equity, diversity, and inclusion within academic settings and ability to appreciate culturally diverse communities and individuals.
Experience in monitoring fiscal resources on systems such as Workday, Unimarket, and Concur.
Ability to triage and prioritize calls, make independent decisions, and provide consultative services.
Knowledge and understanding of management principles, office protocol, and practices.
Demonstrated skills in organizing, analyzing, problem-solving, recommending solutions, and implementing action.
Possess tact, poise, and diplomacy in the face of challenging situations.
Ability to collaborate with staff, administrators, faculty, and students to innovate and improve processes.
Proficiency in office software and proven aptitude to learn new technologies.

Tools and Equipment Used:

PC in Windows environment.
Various software applications and databases.
Internet, telephone, fax machine, scanner, photocopier, and other typical office equipment.

Posting Salary:
$25.71 - $29.53 per hour; Excellent Benefits

The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits

The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Special Application Instructions:
Resume and Cover Letter Required
Click the 'Apply Now' button to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers review. If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.

Additional Details:
37.5 Hours per week

Closing date: Open until filled

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.

Advertised: June 11, 2024
Applications close: Open until filled

To apply, visit https://jobs.sandiego.edu/cw/en-us/job/496729/program-coordinator

Job Details

Navigation

Contact Us

Follow Us