Job Details

Cloud Network Support Manager

Location: 20227 N 27TH AVE, PHOENIX, Arizona 85027

Description
Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.

The Information Technology Department has an opening for a Manager of Cloud Network Support responsible for the day-to-day technical oversight of the Network Operations department, including staff management by providing guidance to ensure that the Network Operations staff understand and execute all functions in accordance with Company policies and procedures.

This position is located in Phoenix, Arizona

Position Purpose

This role is responsible for all aspects of network systems including circuits, software, and hardware as well as recommending and maintaining network Cloud, LAN, and WAN infrastructure.

Key Responsibilities include, but are not limited to:

• Lead the Cloud Network Support function in support of network solutions in a mutli-cloud environment (Azure, GCP, OCI, Cisco ACI) and circuit management.
• Recruit and train employees, develop personal growth opportunities, provide leadership for employee relations, effectively communicate job expectations, coach, train, counsel, and discipline employees, and develop, coordinate, and enforce Change Management policies
• Motivate staff to accomplish important objectives and multiple demands and creates a sense of urgency in all tasks
• Ensure network performance, capacity and availability meet enterprise objectives for timely service restoration and tuning
• Participate and triage mission critical incident resolution
• Strong mentoring skills
• Member of Enterprise and Network Domain Change Advisory Board for reviewing and approving network related changes.
• Demonstrates excellent attention to detail with a focus on delivering quality work; seeks continuous improvement for the betterment of the organization Accountable to the team's commitments, deliverables, and SLA's
• Experience in a high-availability, fast paced 7x24 environment
• Network Monitoring of data centers, public cloud networks and edge networks
• Strong customer service focus and experience working with cross-functional teams
• Proven problem solving, organization, and communication skills are essential

Qualifications:

• 5+ years' experience working on network infrastructure: Data Centers, Security, WAN, LAN, Wireless, VoiP.
• 5+ years' experience in administering and troubleshooting network devices like routers, switches, firewalls, network aggregators, load-balancers, wireless devices as well as data centers and WAN technologies
• 5+ years' experience leading and managing teams consisting of Network Operators
• Strong inter-personal skills to effectively represent IT concepts to executive level management and end users
• Good Organizational and time management skills are needed. This can be shown through the ability to prioritize duties with multiple tasks, incidents, and outages.
• Must have the self-initiative to learn and adapt to new technologies in a fast-paced environment; willing to take advantage of opportunities for professional growth
• Good organizational and time management skills are needed. This can be shown through the ability to prioritize duties in the face of multiple projects/tasks
• Willing to work on a shifting schedule
• Must be able and willing to cross train to other network technologies such as firewall, wireless, proxies, and VPN technologies
• Experience with Azure and Google Cloud Networking
• Experience with network configuration/monitoring tools

About us

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons Culture Principles

• Compassion: We always treat each other with kindness and respect
• Team: We always support and recognize each other
• Inclusive: We always value everyone's perspective
• Learning: We always strive to grow and develop ourselves and others
• Competitive: We always act with integrity to win over the customer
• Ownership: We always take actions to drive our success

Physical Environment:

• Work may be performed in a temperature-controlled environment.
• Must sit, stand, or walk for extended periods of time.
• May spend long periods of time at desk or computer terminal.
• Will use keyboards, telephone, and other office equipment during the course of normal workday.
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
• Work day is fast paced; some evening and weekend work may be required.

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion, and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status, or any other legally protected status.

We support a drug-free workplace -- some positions require applicants offered a position to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER


To apply, visit https://recruiting.adp.com/srccar/public/RTI.home?r=5000769076306&c=1208301&d=External&rb=???

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