Position Type: Computer and Information Technology
Los Rios Community College DistrictInformation Technology Technical Services Supervisor Job Posting Number: C01328PSalary: $8,978.82 per month (Exempt) Closing Date: 11/6/2020Complete job description and application available online at: https://jobs.losrios.edu/postings/14630Position Summary The Information Technology (IT) Technical Services Supervisor (District Office) is a working supervisor charged with the responsibility to plan, organize, supervise, and participate in the activities of the District Information Technology Technical Services Team; ensure timely and accurate problem solving, system testing, and change management; maintain user relations; assure compliance with District policies and principles of good IT practices; prepare internal and external documents, and activity reports; and supervise, train, and evaluates the performance of assigned personnel. [For a detailed job description for this LRSA Los Rios Supervisors Association posting Job Descriptions click here].This position is assigned to the Information Technology deparment.Benefits Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.Full-time, twelve-month employees receive 17 days of annual paid holidays, 21 days' vacation yearly and 8 hours of sick leave per month. Los Rios also offers extensive professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. (See full LRSA contract agreement details.)Assignment Responsibilities
Plans, supervises, and participates in the implementation and maintenance of physical and virtual network, server, and storage environments, wired and wireless environments, telephony, network and application software, database systems, web and application servers, and client computing environments.
Assures compliance with District policies and IT Department procedures.
Ensures system and data security; implements support procedures, including maintaining inventory, and ensuring operational performance of District technology infrastructure and equipment, smart classrooms, and meeting rooms.
Monitors and supervises version upgrades and enhancements of network/desktops operating systems and application software.
Recommends changes in procedures as appropriate.
Responds to verbal, written, and electronic inquiries from clients regarding status of work requests, backlog, and issues.
Supervises, trains, and evaluates assigned staff.
Establishes team goals according to guidelines.
Provides technical expertise to staff and other IT Department employees.
Resolves issues and coordinates activities.
Participates in interviewing and selecting new personnel.
Coordinates departments' operations with faculty and participating agencies/colleges, and makes basic arrangements such as program format and adherence to timelines established for projects.
Confers with College and District Office Departments to coordinate efforts and enhance network systems and capabilities.
Maintains budgetary expenditures for departments' operations, equipment, supplies, and materials; operates office equipment including computers.
Performs other related duties as assigned.Minimum Qualifications EXPERIENCE: Four years of increasingly responsible experience, including two years in a lead or supervisory capacity, in computer/network systems analysis, design, programming, testing, implementation, and user relations.EDUCATION: Bachelor's degree from an accredited institution in MIS, Computer Science, Business, or a related field.Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.(Experience Requirement: One year of experience is equal to 12 months of experience at a maximum of 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: 15 units are equal to six months of education; 30 units are equal to one year of education.)Education must be from an accredited institution.The Los Rios Community College District is an equal opportunity employer, and does not discriminate regardless of race, color, sex, religion, age, sexual orientation, national origin, ancestry, disability, medical condition, political affiliation or belief, or marital status.
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