DISASTER RECOVERY ANALYST
CITY OF NEW YORK - FINANCIAL INFO SVCS AGENCY
# of Positions: 1
Job ID: 442016
Business Title: DISASTER RECOVERY ANALYST
Civil Service Title: IT SERVICE MANAGEMENT SPECIALIST
Title Code No: 95713
Title Classification: Non-Competitive
Proposed Salary Range: $100,000.00 (Annual)
Work Location: 5 Manhattan West
Division/Work Unit: OPS Risk Management
The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) has a vacancy for a Disaster Recovery (DR) Analyst.
Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) supports and maintains the financial and payroll systems of the City of New York. The Disaster Recovery (DR) analyst will be responsible for:
Liaise with the IT technical staff to ensure disaster recovery solutions are prepared, acceptable, maintained, and tested as part of a consistent operational life cycle
Liaise between FISA and DRaaS vendor for conducting DR events
Work with Procurement on contract amendments to ensure all hardware changes are done rightly and in a timely manner
Convene & manage meetings - agenda, participants, deliverables - to ensure important issues are aired and resolved
Develop metrics and reporting dashboards to communicate status, dependencies and risks of various DR activities.
Support disaster recovery testing through documentation of plans and test plans, identifying program needs, and maintaining artifacts
Provide business support by analyzing & tracking identified gaps and issues through resolution, demonstrating consistently high-level responsiveness and customer care
Work closely with Business continuity and risk management team members to continually mature and improve the response to disruptive events
Excellent oral and written communication skills and proven analytical and problem solving skills
Excellent customer service skills
Ability to work independently with minimal direction and under pressure with tight deadlines
Demonstrate proficiency with MS Project Management; MS Excel; and other Microsoft tools such as Word, Power Point and Visio
Ability to speak in front of a user group and clearly describe how business functions are executed from within FISA-Office of Payroll Administration (OPA)
Ability to orchestrate an end user meeting with the goal of gathering requirements, gaining consensus between parties on business issues, taking and publishing meeting minutes, creating and presenting deliverables for review
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations;
2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations;
3. Education and/or experience which is equivalent to "1" or "2" above.
Knowledge of IT infrastructure operations
Experience with large enterprise application backup and recovery strategies
Basic knowledge standard database systems (DB2, Oracle, SQL Server), operating systems (e.g., Windows, AIX
and LINUX), storage area networks, IP-Networks and data communication
Strong understanding of standard SDLC methodologies
External applicants please visit https://a127-jobs.nyc.gov/ to apply to Job ID #442106. Current NYC employees may apply via Employee Self Service (ESS). While all complete applications will be given consideration, only candidates selected for an interview will be contacted by FISA-OPA.
FISA/OPA IS AN EQUAL OPPORTUNITY EMPLOYER.
Monday – Friday, 9am to 5pm.
New York City Residency is not required for this position.
The City of New York is an Equal Opportunity Employer
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